WHEN DO I PAY FOR MONTHLY PARKING?
Monthly parking is due on or before the first of each month. At the time of sign-up, customers complete a monthly parking agreement and pay a one-time key card (access card) fee of $20.00. Ongoing monthly customers will receive an invoice for the upcoming month around the 15th of the prior month. Payment is the responsibility of the parker and is due on or before the 1st of the month.
Due to the high demand for monthly parking, prompt payment is necessary to secure a parking space. Fees are due by the 1st of the month. Accounts not paid in full by the 7th of the month may be blocked from accessing their garage until payment is received. Accounts that are still unpaid by the 15th of the month are subject to permanent cancellation and the parking space may be offered to customers on the waitlist.
What Payment Types Are Offered?
Visa, MasterCard, American Express and Discover are accepted.
You can set up a recurring automatic withdrawal with your checking account or credit/debit card. This automatic withdrawal will occur on the 1st of the month. The monthly parking fee will automatically be charged every month unless you remove your Auto-Pay setup.
How Do I Cancel My Monthly Parking?
You can email info@ParkBOI.com or visit the ParkBOI office to cancel your permit.
A 30-day cancellation notice is required when cancelling a monthly parking permit. Please return your key card and hang tag by mailing or visiting the ParkBOI office.
How Do I sign up for monthly parking?
You can sign up by creating an account here. Signing up for parking includes completing a Monthly Parking Agreement, paying your first monthly parking fee and paying a $20.00 startup fee.
To check the availability of each ParkBOI garage, visit the Find Parking page.
Is there a Waitlist?
Some garages may have a waitlist. There is a $20.00 non-refundable fee to join a waitlist per garage. The waitlist fee will be applied to cover an admin fee once a parker has been selected. Each ParkBOI garage has a set number of spaces allocated for monthly parking and available to the general public on a first-come, first-served basis. In the event the allotted spaces are sold out in a garage, customers interested in obtaining monthly permits have the opportunity to be added to a wait list for that specific garage.
As spaces become available through cancellations and/or non-paying customers, waitlisted customers will be contacted (first-come, first-served) to offer them the opportunity to accept a parking space. Should customers turn down the space or fail to respond within three business days, they will be removed from that particular garage’s wait list. Should a customer wish to remain on the list after turning down an available space they will be moved to the bottom of that wait list.
To add your name to a waitlist you can either call the ParkBOI office at 208-368-7944 or email your contact information to email@example.com.
WHY ARE MONTHLY PARKERS ASKED TO PARK ON UPPER FLOORS?
We ask monthly parking customers to park above a certain floor to allow hourly parkers visiting local retail and restaurants to park closer to the street. Monthly parkers are charged a lower daily rate compared to the normal $15 rate. In exchange, we ask monthly parking customers to drive a little further up into the garage.
ADDITIONAL PUBLIC GARAGE PARKING
Additional public parking, both garage and surface lots, may be available, but are privately owned and operated. Click here for a listing of additional downtown parking.
ParkBOI GARAGE EMERGENCY SERVICES
Please contact ParkBOI at (208) 368-7944 should you need assistance. ParkBOI staff or our security company provides the following for your convenience:
- Jump-Start assistance
- Escort to your vehicle during nighttime hours
- Taxi request for those stranded or unable to drive
- Lost vehicle assistance
WHAT DO I DO IF MY MONTHLY KEY CARD IS LOST OR STOLEN?
Contact ParkBOI at (208) 368-7944 immediately. A replacement hang tag costs $5.00 and a replacement key card costs $20.00.
Hourly and daily parking validations are available for purchase at the full rate ($3.00 per hour or $15.00 per day) from ParkBOI. Businesses often use these to validate their customer's parking tickets at their discretion. Contact ParkBOI at info@ParkBOI.com or call (208) 368-7944 to purchase parking validations or to get more information.
Edwards Cinema Validations
After the first free hour in the ParkBOI garages, patrons visiting the Edwards Boise Downtown Stadium 9 movie theater can receive an additional two hours of parking at no charge (total of three hours).
Cinema customers must take their parking ticket to the theater, where it will be validated upon purchase of theatre tickets. When returning to the parking garage, use the validated ticket at the pay station next to the ground floor garage elevator. Be prepared to pay for any additional time over the validated amount.
BUS PASS/GARAGE PARKING VALIDATIONS PROMOTION
To encourage conservation of resources through community transportation, 31-day local bus passes are available for purchase for $48.00 from the ParkBOI office. With each monthly bus pass purchased, ParkBOI provides eight daily validation coupons for that month, understanding that on some days customers may want to use their vehicle. The bus pass is valid for 31 days from the first use on the Valley Ride buses. The parking passes are valid for 2 months from the date of purchase.